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Business. Connected.

UCtel design, implement and manage tailored and innovative
communication solutions
to keep your business connected.

If you want the ability to stay connected to your systems, colleagues and customers, UCtel has the solution. With 97% of employees agreeing that seamless communication positively impacts daily activity, UCtel’s expertise in addressing voice, data and mobile challenges is crucial for meeting staff and customer expectations and enabling business growth. Offering complete telephony, contact centre and network solutions via partners Cisco, Meraki, Cel-Fi and RingCentral, UCtel is transforming workplace collaborations. 

Introducing Cel-Fi

UCtel understands that businesses need to be connected at all times, but when 23% of the UK are still without indoor 4G data coverage from any operator, streamlined communication within offices can be difficult.

As market-leaders in Cel-Fi solutions – authorised by almost 200 mobile operators globally – and experts in cloud and on-premise voice solutions, UCtel can simplify your daily interactions, revolutionise office collaborations and address your communication challenges. Make your business more efficient – call UCtel today.

Contact us now

Services

Voice

Voice
 

On-premise and cloud solutions for unified communications and contact centres for a connected business

Voice

Data
 

Complete networking solution, helping businesses benefit from efficient and flexible systems

Voice

Mobile
 

Ofcom Licence-exempt indoor mobile coverage solutions from Cel-Fi, approved by all UK mobile providers

Voice

Managed Services

Overarching management and maintenance of all UCtel services and solutions

"Seamless transformation for the end user was of paramount importance to Wolseley. UCtel understood our business and their delivery of our 600 sites was excellent"
Nathan Wright, Project Manager, Wolseley

Partners and vendors: Working with industry-leading suppliers in their field.

Partner
Partner
Partner
Partner
Partner

Case Studies

Since 2011, UCtel has been working with global businesses to improve communications through infrastructure and telephony solutions, resulting in business growth, improved customer service and staff productivity. Contact the team today to see how UCtel can help with your connectivity and communication requirements.

With worsening customer satisfaction and missed revenue, Dufry was unsure how to meet and surpass its annual targets. By enlisting UCtel, the business succeeded in regaining its reputation, resulting in the delivery of an outstanding customer services experience and a significant boost in ROI. Read more
Facing missed revenue and a market share decline, Wolesley needed a solution, and fast. UCtel delivered a seamless transformation that enriched customer interaction and strengthened company-wide communications, increasing productivity across the business. Read more
Struggling to cope with dropping customer satisfaction levels and inefficient technology, LadbrokesCoral was failing to deliver on its company promises. UCtel’s expertise rapidly eliminated negative customers interactions, allowing the business to grow more efficiently. Read more
Operating in five countries, but with ineffective IT support, MS Amlin was confronted with a decline in market share and poor customer communications. However, by pinpointing the company’s shortcomings, UCtel was able to reveal the source of the problem, enabling the business to focus on improving customer interactions and business growth. Read more
Committed to excellent customer service and high staff productivity, it was vital that NHS Central London Community Healthcare had a system in place to generate seamless communication, improving call handling and customer contact. Via UCtel’s bespoke solution, the company witnessed a substantial impact on its customer satisfaction levels. Read more

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