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Create a personalised learning experience with Cisco Spark

How students are being taught is changing and Cisco Spark Education can help bring your educational services into the modern world. There was once a time where students would simply attend a class, sit behind a desk, listen to what their teacher had to say, take notes and then do plenty of studying if an exam was around the corner. With learning environments today, however, the demands on students are much greater, which means that institutions have to offer much more in terms of how subjects are taught.

A personal approach

With both Cisco Spark and the Cisco Spark board, you can fully personalise the learning experience for your students. Studies have shown that personalised learning can help improve exam results and make students feel included. It enables educators to teach students as individuals and allows for researchers and educators to work together across boundaries.

New possibilities

By implementing Cisco Spark into your educational institution, you'll instantly be opening a whole world of new possibilities for your students. We know that educators what to be able to create blended learning within the classrooms and with Cisco Spark in your corner, you'll be able to allow your students to learn in the best possible way: from any device they choose, at any time and from anywhere.

Project-based learning

With Cisco Spark, project-based learning becomes easy, meaning any student is able to put their focus towards key curriculum skills while at the same time investigating new questions and challenges. While, in the past, project-based learning would have been a difficult thing to implement, Cisco Spark enables students and educators alike to do it all within one platform which is easy to access, monitor and grade.

Round the clock communication

One of the best aspects of Cisco Spark is that it allows educators to stay on top of their communication demands by freeing them up from office hours and having their time clogged up with in-person meetings. With office hours now going virtual, it means that students, as well as educators and researchers, have a reliance on technology when it comes to communication and Cisco Spark can provide that opportunity along with giving everyone the chance to collectively share and brainstorm.

At UCtel, we've worked with plenty of educational establishments and helped them identify ways they can use Cisco Spark to their advantage. We know the unique challenges the education sector faces and how advanced communication and collaboration can transform the learning experience. So if you'd like to see what Cisco Spark can do for you, then please don't hesitate to get in touch.

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Introducing the Cisco Spark Board and what it can do for your business

The Cisco Spark Board is a unique device that can help transform the way your company does business. Having a Cisco Spark Board installed in your boardroom means that you'll have multiple devices, including a wireless presentation tool, a video and audio conferencing device and a whiteboard all in one. Not only will you be able to make more advanced and involved presentations at the touch of a finger, but with the Cisco Spark app, you'll be able to connect to any teams you have outside of the room through devices of your choice.

Designed with your needs in mind

The Cisco Spark Board will help make your life easier. No longer will you have to drag devices in or out of your conference room, instead the Cisco Spark Board gives you multiple devices in one easy to use, high-quality app. The touch-based board enables high-quality collaboration and gives you everything you need to perform multiple day-to-day business functions.

Safe and secure

Whether it's designs for new products, a marketing strategy or something else entirely, the Cisco Spark Board can store everything created on it within the cloud. By safely securing your data, team members will be able to pick up where they left off and continue with the work on the device of their choosing. Ultimately, a Cisco Spark Board is much more than a presentation tool, it frees up your workforce and encourages effective collaboration.

Installation

If you want to discover first hand what the Cisco Spark Board can do for your business, then UCtel can help. We will work hard to bring together all the different tools your business needs to achieve better collaboration between departments, in one seamless and integrated package. So if you've become frustrated with the way your company communicates, then it might be time to seriously consider the transformative effect of the Cisco Spark Board.

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Why your customers will thank you for using Cisco Spark Care

Cisco Spark Care is a customer care solution that works seamlessly, as the name implies, with the Cisco Spark suite. Designed for use by smaller teams of up to 20, Cisco Spark Care lets the group communicate via web chat and call-back. Simply put, it gives a smaller company all the advantages of the customer service systems used by their larger competitors.

Cisco Spark Care

As more and more people use the internet to search for information, they are also expecting to find the answers and be able to connect with businesses right there and then; no one wants to wait. Cisco Spark Care gives you the ability to add live web chat to your website and live chat gives you an opportunity to communicate with your customers when they want to talk. They can ask questions, explain their concerns and you get more chances to close a sale and build customer relationships from the very first time they visit your website.

For customers that don't like to chat online, Cisco Spark Care gives them the chance to request a call-back; your staff can then return the customer's call at a time that is convenient for everyone.

At your end, you get a clean, simple workspace for handling your customer care work. Cisco Spark Care maintains history of customer contact, so a client never needs to feel like you don't remember and value them. It's easy to keep on top of what's going on with customer care for management too, as Cisco Spark Care gives you reports on team and individual performance, as well as customer satisfaction metrics and more.

Cisco Spark Care is a cost-effective way for smaller teams, and a trained member of the Uctel Team could have it up and running for you in no time at all. If you'd like to get in touch and start serving your customers better, please give us a call today.

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Why your team needs new tools like Cisco Spark

In the business world, teamwork is more prevalent and relevant than ever before. At UCtel, we believe giving your team the power to work at their best should always be a number one priority. The days when people worked together in cramped offices is quickly giving way to a more interactive and digital business world.

Cisco Spark Team

But teamwork extends beyond employees and the walls of the business and this is one area where employees and executives agree. Digital technologies are creating higher values in operational efficiency and employees believe these advancements will transform the way they work together.

Nowadays, we are likely to find members of the same team spread across different locations around the globe, which is why team management software solutions such as Cisco Spark are so important for successful collaboration.

What are the top aspects of collaboration?

According to Harvard Business Review Analytic Services (HBRAS), executives believe effective team communication, the ability to find information quickly and connecting with partners and customers are all important factors for successful business collaboration.

However, finding the right tools to meet these growing needs is not easy. Applications that executives have previously implemented have failed for a number of reasons. More often than not, these applications were not simple to implement and as a result they were not used effectively by employees. Similarly, these applications did not integrate with other business processes and were not properly aligned to suit the work style of the user.

So, what is the solution?

At UCtel, we believe Cisco Spark can eliminate these issues. Designed to help executives create a unified and cohesive team, the Cisco Spark app will allow your team members to have immediate access to each other at the touch of a button.

Cisco Spark integrates seamlessly with all of your existing tools and is aligned to suit different work styles. Everything you need will also be in one place (whiteboarding, calling, messaging, sharing content and meetings). Here at UCtel, we can successfully implement Cisco Spark for your business and help you optimise communication between your remote workforce. Give us a call today to discuss further.

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Find out why Cisco Spark is essential for your team

Giving your team the power to perform at its best should always be your priority as an employer. Often it isn’t easy to get your team to collaborate or to work together, especially when you need to rely on different departments and locations across the globe. While that may be a daunting task, there is a simple solution.

Cisco Spark is a team management software designed to help you create a cohesive and unified team. No matter what your project may be, or where in the world your team members are, they will benefit from the ability to work together through this singular app. It operates on any device and allows your team to have immediate access to each other at the tap of a button.

This team meeting platform is a secure way to share documents, discuss projects and complete conference calls without any hassle. Your team will be able to benefit from the many tools and features the app has to offer, keeping their projects running smoothly and with easy real-time communications allowing for proper team collaboration.

Your team can be anywhere in the world and still connect with each other to discuss important points; meetings can be scheduled, and any device can be used between team members. Investing in Cisco Spark means you are investing in your team. Its messaging system is the perfect replacement for emails, letting your team share ideas and files in a live, real-time environment.

Cisco Spark is the only team management app that really brings your team together. Introducing this software to your business is the ideal solution for creating synergy and making sure that you are able to deliver the very best service to your customers. Your team will build confidence in each other from using this app, and in return, you can have confidence in your team.

Contact us at UCtel today if you would like more information on Cisco Spark.

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