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Cisco Spark is now ISO27001 certified

If you're looking to implement a secure and reliable cloud-based service at your company, you'll be pleased to know that Cisco Spark has recently been accredited with the ISO27001 certification.

Cisco Spark IS027001

As a certified Cisco Select Partner, UCtel has many years' experience delivering both Cisco Spark and Cisco Spark Hybrid to companies. Our integration process is absolutely seamless, allowing you to connect your existing on-premises call control to the cloud-based messaging and collaboration capabilities of Cisco Spark. We can also make easy work of improving any pre-existing on-premises or managed solutions. With our secure, straightforward, and thorough cloud collaboration service, you’ll find it easy to differentiate yourself and get ahead of your competitors.

In December, Cisco was awarded the ISO27001 certification for following best practices in operating a secure cloud service. Though you usually see all kinds of certifications on the landing pages of companies like Cisco, ISO27001 certification is an exceedingly formal process. It defines an extensive list of operational requirements that a given service has to meet, documents how the service is meeting them, then proves how they keep on meeting them. The process covers many different facets of the service, including inventory management, incident control, vulnerability scanning and even employee management. With all the rigorous testing involved in their particular certification, customers can rest assured that Cisco is ISO27001, and therefore is following best practice for them.

Though getting a cloud service ready for ISO27001 is a lot of work, Cisco has certainly given itself a strong foundation for success. The operational requirements for most of its products alone mean that most customers end up getting their system ISO27001-ready just by following simple instructions. According to an official press release, most of Cisco’s work has simply been gathering the extensive paperwork needed for a ISO27001 certification.

If you’d like to implement Cisco Spark at your business, and want to make sure the process is in good hands, get in touch today!

Tags: CiscoISO27001Spark

Annotations with the Cisco Spark Board

Cisco Spark Board is a state of the art meeting tool that enables teams to create and share presentations, whiteboards and other important content that can help to make the process of creating and sharing ideas more effective and dynamic. 

Cisco Spark Board Annotation

As a Cisco certified partner, UCtel have considerable experience in helping organizations to install and operate Cisco Spark Board, and all of its updates, including the exciting new Cisco Spark Board Annotation facility.

This new capability enables teams to annotate, through notes or drawings, the white board or presentational material that they share and discuss.

This is a great way to increase the speed of collaboration within and between teams. Most meetings begin with an existing agenda or presentation rather than a blank sheet of paper. As discussions and ideas develop, it is natural for people to want to add notes and comments and Spark Board Annotation makes this easy, enabling ideas to evolve quickly and naturally.

Using Cisco Spark Board, individuals and teams can share a wide range of content, including documents, PowerPoint presentations, web pages, spreadsheets or code, and with Spark Board Annotation, they can contribute immediate visual feedback and add notes and comments in real time, using the Spark Board itself or via the Cisco Spark App.

Annotation has the potential to dramatically increase the productivity of your meetings and presentations, whether you are collaborating on a new piece of software, thrashing out the details of a marketing campaign or working with key suppliers on a new project. 

As a Cisco certified Select Partner, UCtel are equipped to deliver Spark Board Annotation to your company. We can seamlessly manage the integration of your systems with the cloud-based capabilities provided by Spark Board and help your organization to take your creative and collaborative capacity to the next level.

Tags: BoardCiscoSpark

Integrating Cisco into your existing Microsoft infrastructure

If your business currently uses Microsoft products but is thinking of implementing Cisco technology alongside it, you may be wondering how this is possible. The two networks are actually fairly easy to integrate and can work alongside each other with no disruption to your business. Here at UCTel, we have performed this process for many companies and are experts at managing it effectively.

Microsoft Cisco

Full range of integration is supported

In the modern business world, it is hard to find an office that doesn't use one of Microsoft's products. This means that Cisco has been developed to be a genuine multi-vendor solution in response. Indeed, Cisco is investing heavily in this area to allow more of its products to be implemented alongside existing Microsoft software.

Chief among this is the way Cisco can work with the major software products from Microsoft, such as Word, Excel and Powerpoint. Cisco Spark has full native rendering of these files within it; this means they form a key centrepiece of the Cisco content strategy. We can use our many years of experience when installing your Cisco products to give you this functionality.

Web-ex productivity via Outlook

Another very popular Microsoft product is the email suite Outlook. UCTel can install the relevant Cisco tools to integrate fully with Outlook for full Web-ex productivity. This will give your staff the ability to schedule meetings with just one click for increased ease of use. Cisco Jabber supports other fabulous integrations such as Click-to-Chat in Outlook for a further example of how Cisco services can be implemented alongside your current Microsoft ones.

Active Directory and Exchange included too

Of course, the above are two of the major products in terms of Microsoft for business. Cisco recognises this and ensure that their tools like Cisco Spark can work with them for accurate and easy productivity. When having your Cisco products installed, you can rest assured that they will be able to work with major Microsoft tools like this with no problem.

If you would like more information on how we at UCTel can help integrate Cisco into your organisation in a simple and effective manner, give us a call today! As a Cisco certified partner, we can make sure the solutions implemented are perfect for your individual needs.

Tags: CiscoMicrosoft

Cisco VR can improve collaboration in your business

Virtual reality (VR) is becoming more and more advanced, and Cisco Spark VR brings this technology to the business world. Using the Oculus Rift headset, Cisco Spark VR allows people miles apart from each other to enter the same virtual room and work together.

Cisco Spark Virtual Reality VR

Cisco Spark integration

Cisco Spark VR links very closely to the existing Cisco Spark app. So, all the features you get in Cisco Spark, including files and whiteboards, are available in the VR space. You can even collaborate across the two mediums - for example, some participants can be looking at a physical spark board, others the VR one, and updates to both are synced in real-time.

No meeting rooms needed

While some businesses have an almost inexhaustible supply of meeting rooms, others are more limited in this respect. With Cisco Spark VR, you don’t need a meeting room - everyone can enter the same virtual space just using the Oculus Rift headset. This means your work doesn’t have to stop just because no rooms are available.

More natural remote working

With Cisco Spark VR, you interact with virtual objects and documents in a more natural manner than with typical remote collaboration. You use your hands to pick up the virtual stylus and write on the whiteboard, or to pin a document to the wall for other people to see.

First mover advantage

VR technology is advancing rapidly, and it will quickly permeate our working lives. Adopting Cisco Spark VR helps you get ahead of the pack, allowing your employees to become accustomed to this way of working earlier than your competition.

Do you want to take collaboration in your business to the next level? At UCtel we are experts at improving communication methods in modern business, and we have an excellent track record of delivering projects on time and within budget. We’re also a Cisco certified Select Partner, so we can ensure seamless integration between Cisco Spark VR and your existing systems. Get in touch with us today - we’d love to talk to you about how VR can enhance your business.

Tags: CiscoSparkVR

4 major enterprise breakthroughs for Cisco Spark

Cisco Spark is built with the modern workforce in mind. It allows high levels of user collaboration like file sharing and whiteboarding while providing a reliable and continuous chat and video experience. The latest version is available from the Cisco Spark Control Hub and comes with 4 major enterprise breakthroughs in analytics, security and compliance, to meet legal requirements and keep all your ideas and information safe.

Cisco Spark Fluid Analytics

End-to-end message encryption plus enterprise compliance features

With its launch in August, Cisco Spark became the very first enterprise messaging product to combine e-discovery and data-loss tools with end-to-end message encryption, allowing large companies to fulfill legal obligations while keeping sensitive data safe.

Fluid analytics for ease of insight

Monitor call quality with a few simple clicks and check to see if the problem is affecting other users. Simple data manipulation that feels as if you have the entire cloud database at your fingertips.

Mobile device security for non-managed devices

Baked key device and application features to simplify the integration of bring-your-own-device (BYOD) programs for mobile and PC. Includes Enterprise Certificate Pinning to protect users from malicious hotspot providers, plus Web Smart Timeouts to automatically log out devices running outside the company network.

Data security equivalent to on-premises storage

Another industry first for Cisco Spark. Gives customers the ability to protect themselves from attacks against the actual Spark cloud, and enables them to encrypt and decrypt all content by running a key server on their premises.

If you think Cisco Spark is just what your company needs then give us a call. As a Cisco Certified Select Partner, UCtel has years of experience in the installation and delivery of high-quality communication products. We can help you identify exactly how your business can get the most and best benefit from Cisco Spark.

Tags: AnalyticsCiscoSpark

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